Core Values What Clients Say

Hello, Fellow Dealers in the Lower Mainland, Vancouver Island, the Gulf Islands, and the Sunshine Coast,

I had the chance to listen to Roy Prevost at this year’s Fall Market Premarket Conference. The PMC seminars generally are very worthwhile. But usually, when I get back to my store from the market, I cannot implement any of the fantastic ideas I heard at the seminars. This probably happens to most of you too. We just get back to running our stores day to day and before you know it, we are going to the next market.

So for this market, I am not going to let that happen because the speaker Roy Prevost shared something that I believe will turn my store around from a good store to a great store. I am not going to try to explain what the whole seminar was about but the basic premise is to establish a set of “core” values in your store by which you and your staff base every decision on. Whether it be a hiring decision, customer service decision, dealing with returns, dealing with employee tardiness, dealing with vendors, etc. This will transform the way you do business and increase sales.