Roy Prevost – Retail Consultant, Author & Speaker

❝Service Is The Rent I Pay To Occupy My Space On This Planet❞

Do you talk passionately about customer service, yet not everyone on your team seems to be listening?
Do you have quality employees but you’re not sure if they fit into your company “customer service” culture?
Do some of your employees feel like “a square peg trying to fit in a round hole”.?
Are your employees working hard but they don’t appear to be on the same page when it comes to service?
Are you fed up with having to micro-manage your employees all the time?
Finally, would you like to deliver the message to your employees that they first must get the ‘internal’ team service together first before they begin serving customers

THEN, I MAY HAVE A SOLUTION FOR YOU

Hi I am Roy Prevost and I am a recovering cat herder who spent too many years laboring in the chaos of “crisis management”

Ok, I can see you are smiling so perhaps this video will give you a glimpse of my previous management style and how challenging it was. This is the perfect metaphor of how I nearly drove myself crazy, trying to micro-manage everyone.

It makes me shudder just watching this.

I eventually learned that I needed to get everyone on the same page and pulling in the same direction.

If this resonates with you then you may be interested in the rest of the story….

Here is an eighteen minute interview I did recently, where I outline the process of how I got to “Core Values” training and I explain the miraculous way it can transform your life and that of your team.

If this is of interest, please contact me for a FREE consult and let me share with you how I can help you in your business.

Welcome to my community and receive my latest ebook, INSTANT HAPPINESS VOLUME 1 “Simple strategies to create a lot more fun, pleasure and enjoyment in your life”

As well, every week, you will receive 2 VERY SHORT inspirational emails – First, you will receive the Positivity Monday inspiration to start your week and on Wednesday, you will receive a Business nugget that includes strategies in management and leadership.

Again, welcome to my community, simply leave your details below and you can unsubscribe at any time.

By submitting this form, you are consenting to receive marketing emails from: . You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact

Contact Roy

Services

What I Offer

Keynote Speaker

I’m available as a keynote speaker for conferences, corporate AGMs, chambers of commerce, and other events, both across North America and throughout the world.

Workshops & Seminars

Through insightful, often humorous presentations, I provide a look into the minds of the corporate retail players and their marketing strategies.

Business Coaching

I offer coaching to individual businesses and also cost-effective group coaching.If you can relate to any of these scenarios, then I have a solution!

Core Values Training

I have delivered more than 250 workshops across North America to businesses on how to thrive in the Big Box Retail World. And I have had the privilege of being…

Roy’s Book

In my new 196 page book, “Turbocharge Your retail Business”, you get a collection of common sense strategies that have helped independent retailers thrive and prosper in today’s hyper competitive, fast paced world.

As a marketing consultant and customer service activist, I recount in vivid detail the good, the bad, and the ugly of customer service in both retail and other businesses. While often amusing, these stories demonstrate how easy it is to make customers feel great simply by using common sense.

Learn More About My Book

Roy, I was impressed by your preparation taken for the two meetings with our management and supervisors before having the main meeting. We were able to discuss our focus and the core values we wanted to attain for our company. Thank you.

– Don Corothers

Home Hardware, Fort McMurray, AB

I absolutely recommend the Core Values workshop. This is a way to take our staff to the next level, getting the values we work with and for, consistent within the company.

– Dan Macaulay

Manager,
Sunshine Coast Building Centre, Sechelt, BC

We engaged Roy to speak at a function attended by local small and medium business entrepreneurs. We found his address to be informative, inspiring and motivational. We had overwhelming favorable comments from those attending the event.

– Rick Prior

Executive Director
Northwestern Ontario Innovation Center

Roy is an excellent speaker, coach and business visionary. In my dealings with Roy, I have found him to be creative, knowledgeable and he offers tremendous business experience. He is a definite asset for any organization looking for ways to improve and move forward.

– Doug Muldoon

President,
Retail Marketing Group

The workshop got everyone motivated, setting goals. It will definitely help take us to the next level and distinguish our stores from others.

– Mike Richards,

Area Manager, BC

Wow! It was great to hear about core values and how they can help create Wow! service.

– Bernard Lau,

Dealer Owner/Store Manager,
Hewer Home Hardware
Vancouver, BC

Join My Community

Join my community and receive my 20 page “Instant Happiness” Playbook

Every week, you will receive 2 very short inspirational emails Positivity Monday to start your week Business Wednesday for strategies in management and leadership Again, welcome to my community, simply sign up below and you can unsubscribe at any time.

By submitting this form, you are consenting to receive marketing emails from: . You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact

Want to Schedule an Appointment?

Contact Me